Tuesday, June 17, 2008

Into the last 20%

The following was posted yesterday for the crew.

"So often the bulk of the construction project is performed in good order, but the "finishing off" phase is poor. Therefore, the overall perception of the project becomes tainted. Almost every contractor can get 80% of the job completed; however, it is the exceptional companies that finish the last 20% with the same dedication applied earlier on. In many cases, the contractor is anxious to get to the next job and simply does not have the staying power to finish the job properly. This really separates the top-notch building contractors from the rest of the pack... Remember, any work the contractor fails to finish properly will have to be completed by the existing maintenance staff. These added tasks take unnecessary time and money out of the budget."

Couldn't be more true... so guys... let's get it done once and get it done right.

Somewhere along the way I picked up the quote above, but can't find the source. Apologies to whoever it's lifted from... but it's 100% a bullseye.

Tony Ristola
agolfarchitect.com
+1 (909) 581 0080